Privacy Policy

Effective Date: Jan 1 2025

Essential Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cleaning services, or make payments through third-party providers such as Stripe.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, address.

  • Payment Information: Processed securely via Stripe. We do not store credit card details on our servers.

  • Service Information: Details about the services you request, scheduling, and customer service interactions.

  • Usage Data: IP address, browser type, device identifiers, and interactions with our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our cleaning services.

  • Process payments securely through Stripe.

  • Communicate with you about appointments, service updates, and promotions.

  • Improve our website and customer experience.

  • Comply with legal obligations and enforce our terms.

3. Payment Processing with Stripe

We use Stripe, a secure third-party payment processor, to handle all payment transactions. Stripe collects and processes your payment information in accordance with its own Privacy Policy and Terms of Service. We do not store or have access to your full payment details (such as your complete credit card number).

You can review Stripe’s policies here:

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, email service providers. 

  • Legal Requirements: If required by law, subpoena, or legal process.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Payment data is encrypted and processed only through PCI-compliant platforms like Stripe.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information.

  • Request deletion of your data.

  • File a complaint with a data protection authority.

To exercise any of these rights, please contact us at info@essentialcleaningpdx.com.

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and collect usage data. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and revise the effective date at the top. Continued use of our services means you accept the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Essential Cleaning
info@essentialcleaningpdx.com
503-676-4656

free estimate

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Rate the dirt level in the home, on a scale of 1-10. A 10 is very dirty requiring vigorous scrubbing. Dirty walls, dirty floors, and every surface is grimy. Dirt has built up everywhere and will require scraping, scrubbing, etc. A 1 is so clean you could eat off the floors! A 4-5 would be a regularly maintained home that has a few people and pets living in it.
Ex: Mostly hardwood with tile bathroom floors and carpeted bedrooms
My stove top can best be described as:
I would like the following to be included in my quote:
Click or drag files to this area to upload. You can upload up to 10 files.
This is optional. We respect your privacy! Photos always help us provide the most accurate estimate possible. If you choose to complete this step, please include photos of areas you wish to be cleaned, in their normal state (please don't clean up first!).

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